Support

Maintenance, service and support are key elements in ensuring any security system remains effective and trouble free in operation at all times. Lock-Tech Systems are able to provide comprehensive customer care, after sale service and maintenance. Our highly trained engineers and operators are available to assist with technical support, enquiries, or if necessary, attend a site to rectify any problems Monday-Friday between 08:30-17:00.

Our desire to build long term relationships with clients has led to a large client base, many of whom have been receiving comprehensive maintenance programs for years. We offer our customers:

Planned Preventative Maintenance (PPM) Agreements 

Where we conduct 2 site visits per year at a pre-arranged time and date that best suits you and your organisation to ensure your system is well-maintained and safe.

Comprehensive Service Agreements 

Where you can pay upfront to keep your systems in tip-top condition.

Reactive Call Outs

Where we simply attend when you call us out, Lock-Tech-Systems service and maintain:

– Access Control Systems
– Automatic Doors
– Video/Audio Door Entry Systems
– Manual Doors

System Upgrades

Upgrading existing systems also forms a major part of Lock-Tech System’s work for its clients. We will always strive to advise you on the best course of action for upgrades, working with you to determine which elements of a system need upgrading and which elements can be retained to save unnecessary expense.

 

Call now to discuss your requirements with an advisor on 01792 720240